Shipping policy

Shipping Policy

At PRIME MV, we aim to deliver your order safely and as quickly as possible.

Order Processing

All orders are processed within 5–10 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery times may vary depending on your location, courier service availability, and unexpected delays.

No Shipping Charges

Order Tracking

Once your order is shipped, you will receive a tracking link by SMS or email so you can monitor your package in real time.

Delivery Delays

While we do our best to ensure timely delivery, delays may happen due to weather conditions, high order volume, courier issues, or other unforeseen circumstances. We appreciate your patience and understanding.

Incorrect Address

Please make sure your shipping address and contact details are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Cash on Delivery

Cash on Delivery may be available on selected orders and locations. Additional charges may apply for COD orders.

Exchanges and Shipping

For clothing items, exchange requests for size issues can be made according to our exchange policy. Customers may be required to bear shipping charges for exchange orders unless stated otherwise.

For any shipping-related questions, please contact us at primemvoffcial@gmail.com